Terms & Conditions

Climaider receives payment with VISA-Dankort, VISA, VISA Electron, Mastercard and JCB. All amounts are in DKK. Danish kroner. Climaider uses an approved payment server that encrypts all your card information with SSL (Secure Socket Layer) protocol. This means that you cannot read your information. Membership for your donation is on a subscription basis but is non-binding. To unsubscribe, simply send us an E-mail at hello@climaider.com and you will be unsubscribed immediately.

Reimbursement

If there is a refund, please send us your bank details so that we can transfer the agreed amount.

Cancellation

14 days full return policy is given for donations. The period is calculated from the day you receive a receipt for the donation. Cancellation must be notified to us within 14 days of purchase. The notification must be given per. E-mail at hello@climaider.com. In the notice, you must clearly indicate to us that you wish to exercise your right of withdrawal. 

Complaints

If you have a complaint about your donation, a complaint can be sent to: The Competition and Consumer Agency Center for Complaints, Carl Jacobsens Vej 35, 2500 Valby. If you are a consumer domiciled in another EU country, you can state your complaint in the EU Commission’s online complaint platform. The platform can be found here: http://ec.europa.eu/consumers/odr/

If you make a complaint here, you must provide our E-mail address: hello@climaider.com